Privacy Policy

We may change this policy by uploading a revised policy onto our website (www.obskuer.com) (the website). Unless stated otherwise, the change will apply from the date that we upload the revised policy.

We collect, hold and process two categories of personal information

Account and Marketing Data is personal information that we collect about you:

in connection with the creation or administration of a customer account

if you ask to receive information about us or our services and products or sign up for our newsletter

when you contact us directly (e.g. telephone call, email or through the user dashboard) or visit our website.

The Account and Marketing Data we collect may include company/personal names, usernames, phone numbers, email addresses, your location, billing information, information about how you use our website or the Services (for example, traffic volumes, time spent on pages), your IP address and/or other device identifying data, and other information required to provide a service or information you have requested from us.

User or Employee Data is personal information about a customer’s Users or employees that is input into the Obskuer Service (as defined in the Obskuer Terms of Service). User and Employee Data may include Users’ and employees’ names, phone numbers, email addresses, locations and photos, times of visit, Users’ employers’ names, the signed User agreement, and any other information that a customer decides to capture about its Users and employees. Any data deletion queries or requests can be made by contacting support@obskuer.com.

We will not disclose, move, access, process or use User or Employee Data except as provided in our Terms of Service (including, if applicable, the Obskuer Data Processing Addendum) and we require our customers to comply with applicable privacy and data protection laws.

The remainder of this privacy policy sets out how we will collect, use, disclose and protect Account and Marketing Data and does not apply to User or Employee Data.

We collect personal information about you from:

you, when you provide that personal information to us, including via our website and the Service, through any registration process, through any contact with us (e.g. telephone call, email or through the user dashboard)

third parties where you have authorised this or the information is publicly available.

If possible, we will collect personal information from you directly.

When you visit or use our website or the Service, we may collect information about you:

by recording clickstream data, which is non-personal information that is recorded when you click anywhere in a webpage or the Service and is used for the purposes of collecting, analysing and reporting data about how you use our website and the Service; and

through the use of cookies, pixel tags (also known as web beacons or clear gifs) and similar storage technologies. Please refer to our Cookie Policy for further information, including information on how you can disable these technologies.

Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of our website or the Services.

We may also conduct user surveys to collect information about your preferences. These surveys are optional and if you choose to respond, your responses will be kept anonymous. Similarly, we may offer contests to qualifying users in which we ask for contact and demographic information such as name, email address and mailing address. None of this information is shared with third parties, except in summary form, if at all. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering

We will use your personal information:

• to verify your identity

• to provide services and products to you

• to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)

• to tailor content or advertisements to you;

• to improve the services and products that we provide to you

• to bill you and to collect money that you owe us, including authorising and processing credit card transactions

• to respond to communications from you, including a complaint

• to conduct research and statistical analysis (on an anonymised basis)

• to protect and/or enforce our legal rights and interests, including defending any claim

• for any other purpose authorised by you, the NZ Privacy Act or other applicable law.

We have the option of data storage in either the United States of America; Australia; Ireland. Whichever location you choose your data to be stored in on set up of your account with Obskuer is where it will remain. This cannot be changed.

We may disclose your personal information to:

• any other company within our group for the purposes described in this policy

• any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products or that assists us with our marketing and customer care activities described in this policy

• other third parties (for anonymised statistical information)

• a person who can require us to supply your personal information (e.g. a regulatory authority)

• any other person authorised by the Act or another law (e.g. a law enforcement agency)

• any other person authorised by you

• any other company in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition.

A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.

We also share information about your use of our website with our trusted social media, advertising and analytics partners through the use of cookies, pixel tags and similar storage technologies. Please refer to our cookie Policy for further information.

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Subject to certain grounds for refusal set out in the NZ Privacy Act or other applicable law, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise either of the above rights, email us at support@obskuer.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you follow a link on our website or in the Service to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

If you have any questions about this privacy policy or our privacy practices, you can contact us at privacy@obskuer.com